AGM save the date + Spring update from ECID

This October, we hold our Annual General Meeting (AGM 2023) to review the year’s activities and begin our planning for 2024/25. We hope all our members can attend. Non-members still have time to register. The new City of Cape Town CID by-law and policy came into effect on 1 July and that is available to view online.

Some good news for ECID: we have recently employed a law enforcement officer from the City to work with our own public safety officers and patrol team. We have also made progress in the Bonteheuwel PTI development. And in other news from Epping CID, the Business Retention and Expansion programme has launched and is rolling out its first workshops.

Lastly, the recent bout of storms and cold fronts experienced in the Cape have certainly added to the work of the CIDs, in particular in the way of road maintenance and fallen trees. We’d like to remind you at this time to assist us in providing effective service by logging a service request for any faults encountered.

Read more below.

Our AGM is coming up

All stakeholders are invited to a review of the year’s activities and planning for 2024/25.

Resolutions presented at the AGM can only be voted for by bonafide members. All non-members wishing to take part must be registered before 13 October.

View all AGM documents here.

AGM Details

Tuesday, 24 October 2023, 10:00
24 Gunners Circle, Epping 1

New CID By-law Policy

The new CID by-law policy came into effect from 1 July, which serves “To provide for the establishment of City Improvement Districts; to provide for additional rates; and to provide for matters incidental thereto.”

The City of Cape Town’s by-law and policy regarding the establishment and management of City Improvement Districts has gone through several iterations over the years since the concept of a CID was first tested in the year 2000.

The latest revisions of the by-law and policy comes as more than 50 CIDs are now in operation.

The by-law is available to download online here at

Business Retention Expansion Epping

Business Retention & Expansion programme

This May, the Business Retention & Expansion Programme was launched in Epping. We’d like to thank those of you who attended and participated in the survey. The first workshops with business and property owners will be taking place starting from this month, unpacking the areas of priority with the City for analysis to speak to the challenges and potential solutions. The areas of focus include road infrastructure management, safety and security, the informal settlement opposite the Cape Town market, and the process of acquiring the railway sidings running between the properties in the industrial areas.

According to Invest Cape Town, “The initiative, managed by the Business Retention & Expansion Branch housed within the Investment Facilitation Branch (IFB), in the Enterprise and Investment Department in partnership with the Stikland Industrial City Improvement District, will assist large and small businesses in the area to strategise their operations and, where possible, help to expedite their development.” Read more about this here.

Bonteheuwel PTI update

We are in a continuous process of engaging both the City as well as PRASA and Metrorail with regards the formalisation of the Bonteheuwel Station Precinct on the Epping Improvement District side. Bonteheuwel Station doesn’t have a formal precinct here, resulting in an informal transport interchange with an interaction between taxis, commuters entering the industrial area and the train station. We are working towards a long-term plan to formalise the precinct through a multi-governmental agency approach to make it more user-friendly, to formalise the activities and to improve the safety on the precinct.

New law enforcement officer for Epping

In many of our CIDs, we utilise the opportunity to employ, on contract from the City, a law enforcement officer. They are then placed by Law Enforcement in that CID to work alongside the public safety team of the CID. For several years, the Epping CID did not have the service of a law enforcement officer. We have now rectified that situation by employing a law enforcement officer, who often patrols the area with our patrol officers in one of our patrol vehicles.

The law enforcement officer has the ability to deal with by-law infringements as well as non-moving traffic violations. Should it be necessary, that officer also has the power of arrest to assist us should there be an incident. We are very grateful to now have the backing of the City in this in order to improve the effectiveness of our public safety efforts in the Epping City Improvement District.

Logging a service request with the City

You too can assist with urban management and the growing number of faults and service requests that the City and WID deal with on a daily basis. By reporting water and electricity faults and other maintenance requirements such as potholes, missing road signs or blocked stormwater drains, through the correct channels, we and the City are able to attend to these service requests and log their status in an effective way.

There are multiple channels through which you can do this – the easiest being the online portal at, which is also now available in the City of Cape Town mobile app.

View all the steps to log a service request on the flyers below.