Contact us

Emergency Contact Details

24-hour Control Room:
021 565 0900 / 073 881 7781

ECID Contact Details

ECID Managers

Renaldo Kleinsmith
084 367 2226
ecid2@geocentric.co.za

Allan Swartz
084 067 6019
ecid3@geocentric.co.za

Regional Manager

Lehan Joubert
084 454 4857
ecid1@geocentric.co.za

City of Cape Town

EPPING FIRE DEPARTMENT: 021 534 1387

AMBULANCE: 10177 / 021 937 0500

SAPS: 10111 / 082 522 0494

DISASTER RISK MANAGEMENT: 080 911 4357

LAW ENFORCEMENT/METRO/TRAFFIC: 021 596 1999 / 0860 765 423

ALL EMERGENCIES LAND /CELL: 107 / 021 480 7700 / 112

POTHOLES/ROAD DAMAGE/DRAINS: 0800 656 463

POWER FAILURE (ESKOM): 0860 037 566

WATER OUTAGES, SOLID WASTE & POWER FAILURE (CITY): 0860 103 089

Log a Service Request (C3)

CIDs work closely with the City of Cape Town to maintain public spaces and enhance urban safety. If you notice issues such as potholes, broken streetlights or illegal dumping, please report them promptly so that they can be addressed.

By logging a service request with the City (C3) you will expedite the issue immediately.

Ways to Report Issues:

  • Use the City’s online service portal: capetown.gov.za/servicerequests
  • Call the City’s service helpline: 0860 103 089
  • Use the City of Cape Town mobile app
  • Email: contact.us@capetown.gov.za

Your reports help us to respond swiftly and maintain a safe, clean and thriving business district.

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Get in touch


whatsapp group CIDs

Join our Epping CID Community Whatsapp group

Send a WhatsApp message to 081 869 8911
Include your Name and Surname or Business Name
You will need to include your street address, which should be within the Epping Industria City Improvement District boundary
We will add you to the ECID Community Group
Rules and regulations for communicating to be stipulated in the group.